There is no single set route. Every visitor decides for themselves how they would like to explore the Museum!
If you need guidance, we encourage you to consult the Museum plan, available on-site or online. Maps are displayed near the lifts and main communication routes. A printed map can also be collected from the stand in the main lobby. Our security and ticket desk staff are always happy to help.
It depends on how much time you would like to spend with us and which exhibitions interest you the most! We present both permanent and temporary exhibitions, and the latter change regularly. They vary in scope, scale, and level of detail.
If you would like to explore all exhibitions attentively, we recommend reserving at least 2 hours. But a friendly warning: many visitors stay much longer!
We do not take reservations for individual admission. Tickets can be purchased at the Museum ticket desk or online.
Our public programme events programme events – such as guided tours and workshops – are very popular and often sell out in advance. To ensure a place, we recommend purchasing tickets early.
Museum lessons are the only activity for which we accept advance bookings. More information is available here.
Please see the Where to find us? section, where you will find detailed and practical information about getting to the Museum.
Yes! Ensuring accessibility for everyone is very important to us. More information can be found in the Accessibility section.
Yes! You are welcome to use the platform lift located next to the Museum’s main entrance. Simply press the intercom button – a staff member will assist you in entering the Museum. Inside the Museum, two lifts make it easier to explore the exhibitions with a pram or stroller. You can also leave it on the ground floor or in the cloakroom. If you need anything at all, please do not hesitate to ask our staff.
After entering the Museum, the nearest toilet is located on Level -1. It can be reached by stairs or lift.
There are two additional toilets within the exhibition spaces – one on the ground floor and one on the first floor. We recommend asking Museum staff for directions or consulting the Museum Plan.
Yes! The cloakroom is located on Level -1 and can be reached by stairs or lift.
It is self-service, with lockers secured with individual keys. Please remember to keep your key with you after locking your locker.
Our original publications can be purchased at the ticket desk. You can find the complete list on our website.
Yes, you are welcome to visit the Museum with your pets! Information on preparing for your visit can be found in the Dogs welcome! section.
All exhibitions are translated into English.
The exhibition Polish Flowers is also available in Ukrainian.
Temporary exhibitions include video guides and information in Polish Sign Language (PJM), as well as audio descriptions of entire displays and selected objects in Polish and English.
The permanent exhibition Clay, Firing, Form features audio descriptions of all objects in Polish, as well as information in Polish Sign Language.
More information is available in the Exhibitions section.
Yes! However, please refrain from using flash. Light levels in the exhibitions are controlled to protect the objects and artworks on display.
